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What’s new

Shipped, not promised.

Everything below is live in GuestAgent today, dated by the day it shipped. New features reach every account — there is nothing to install.

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October 2026

  1. Inbox

    Exclusive folders and bulk status changes

    Inbox folders can now claim a conversation exclusively, in priority order, and you can close or reopen many conversations at once.

    See the product page

September 2026

  1. Inbox

    WhatsApp in the inbox

    Guests can write to you on WhatsApp and you answer from the same thread as their Airbnb, Booking.com, email and SMS messages.

    See the product page
  2. AI

    Translation in the guest’s language

    Translate any incoming message with one click, and have your reply translated into the guest’s language before you send it.

    See the product page
  3. Operations

    Ready Alert

    When cleaning is finished, the guest can be told automatically that the apartment is ready — with the door code, and only after online check-in if you require it.

    See the product page
  4. Operations

    Recurring alerts

    Create alerts that repeat on a schedule — “check the breakfasts”, every day at 08:00 — and they appear on the Issues board for the team.

    See the product page
  5. Inbox

    Rule-based inbox folders

    Sort conversations into folders by channel, property, tag or status — and, for email, by sender or subject — and decide which team members see each folder.

    See the product page
  6. Inbox

    SMS without a reservation

    Text messages now reach the right conversation by contact, so you can talk to a guest or an owner before there is a booking.

    See the product page
  7. AI

    Review insights per hotel

    The AI’s top positives and negatives from guest reviews can now be read per hotel, not only per property or account.

    See the product page
  8. Inbox

    Open, replied, closed

    Every conversation now has a status, so the team always knows what is still waiting for an answer.

    See the product page
  9. Channels

    Automatic turnover block

    Turn on a cleaning gap per property and the night before and/or after each stay is blocked on every channel, so cleaning always has time.

    See the product page
  10. Channels

    Change log for every property and reservation

    See who changed a price, a restriction, a rate plan or a reservation, and when — whether it was a person, a channel or an agent.

    See the product page
  11. AI

    Automatic guest reviews on Airbnb

    GuestAgent can write and post your host-to-guest reviews on Airbnb after each stay, from texts you approve.

    See the product page
  12. Access

    Kiosk check-in with the OTA reservation number

    At the self check-in kiosk, guests can now find their booking with the reservation number Airbnb or Booking.com gave them.

    See the product page

August 2026

  1. Inbox

    Calls in the browser

    Make and answer guest calls from the inbox, with the call and its recording in the guest’s conversation.

    See the product page
  2. Pricing

    Autopilot that earns its trust

    The pricing autopilot is scored on what its changes actually did, and can be promoted to automatic — or lose it — on that record.

    See the product page
  3. Pricing

    Pricing alerts

    A daily digest flags minimum prices that block bookings, base prices far from the market and proposals about to expire.

    See the product page
  4. Pricing

    Base Price Advisor

    A base price recommendation built from your own forward bookings and the market, which every pricing agent must respect.

    See the product page

July 2026

  1. Inbox

    Merge conversations

    When the same guest writes from two channels, fold both into one thread and keep the whole story in one place.

    See the product page
  2. Inbox

    Your own mailbox in the inbox

    Connect Gmail, Microsoft 365 or any IMAP mailbox and answer guest emails next to every other channel.

    See the product page
  3. Pricing

    Revenue Radar

    A per-listing view of how the next 30 and 60 days are pacing against the market, with recommended moves.

    See the product page
  4. Pricing

    Last-minute pricing agent

    Rules that discount unsold nights as the date approaches, never below your minimum — proposed for approval or applied automatically.

    See the product page
  5. Channels

    Import a property from its Airbnb link

    Paste a listing link and the property is filled in for you — description, photos, amenities, rules, rooms and location — ready to review.

    See the product page

June 2026

  1. Inbox

    Two-way SMS

    Text guests from the inbox and get their replies in the same conversation.

    See the product page
  2. Payments

    Charge OTA virtual cards

    Charge the card details that arrive with channel reservations, manually or on a schedule.

    See the product page

May 2026

  1. Channels

    Connect your channels yourself

    Link your Airbnb, Booking.com and other channel accounts per property, without waiting for support.

    See the product page

April 2026

  1. Compliance

    Certified invoices with Moloni

    Invoice-receipts issued through Moloni at check-out, per property and series.

    See the product page
  2. Compliance

    INE statistics

    The monthly INE (IPHH) report built from your reservations and submitted for you.

    See the product page
  3. Channels

    Certified channel manager

    GuestAgent passed all 14 certification tests of Channex, the channel manager connecting it to Airbnb, Booking.com, Expedia, Vrbo and 40+ channels.

    See the product page

See it on your own property. In an afternoon.

Import your Airbnb listing, connect your channels and watch the agents work. 14 days free, no credit card.

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Photos, description, amenities and rules are imported for you. 14 days free, no card.

What’s new — GuestAgent changelog | GuestAgent