Each agent has one job, the tools to do it and clear limits. They share the same reservations, properties and contacts — so the guest agent knows the door code, the pricing agent knows what is booked and the paperwork follows the check-in.
14-day free trial · No credit card
Answers guests on every channel, in their language.
Does on its own
Leaves to you
Conversations that need a person are flagged for your team; email replies are drafted for you to send.
Learn moreFill empty nights and keep your base price honest.
Does on its own
Leaves to you
Base cuts over 15% and anything below your minimum price wait for your approval.
Learn moreTurns reservations and guest messages into work for the team.
Does on its own
Leaves to you
Your team assigns, completes and closes the work.
Files the obligations of every stay in Portugal.
Does on its own
Leaves to you
You see every submission and can resend or correct it.
Learn moreReads every review so you know what to fix.
Does on its own
Leaves to you
You decide what to answer and what to change.
Sells on your own website, without commission to an OTA.
Does on its own
Leaves to you
Prices, rules and payment settings stay yours.
Guides, house rules, reservations, prices and contacts. It answers from what you told it, and says so when it does not know.
Each agent can only do what its tools allow: look up a door code, open an issue, propose a price. Nothing else.
Switch the AI on or off per conversation, choose propose or automatic per property, and every big move waits for a person.
Replies, issues, price changes and submissions are recorded with their reason, so you can see what the AI did and why.
| GuestAgent | Typical PMS | |
|---|---|---|
| Guest messages | ✓AI answers and acts on OTA, SMS, WhatsApp and web chat | Templates, or AI drafts someone still has to send |
| Pricing | ✓Engine + revenue agents within your limits | Separate pricing tool, often charged per booking |
| Portuguese obligations | ✓SIBA (AIMA), INE and certified invoicing built in | Third-party add-ons or manual work |
| Calls and email | ✓In the same inbox, grouped by guest | Usually outside the system |
| Property owners | ✓Branded owner portal with payouts | Statements by email, or an extra module |
| AI | ✓Included in every plan | Often an add-on or charged by usage |
GuestAgent uses large language models from leading providers for conversation, writing and analysis, combined with its own rules and data. The pricing engine itself is statistical and rule-based, so every price can be explained.
Yes. Every AI feature can be switched off or used as a suggestion only. The PMS, channel manager and operations work on their own.
Yes. It replies in the language the guest writes in, and the platform itself is available in English, Portuguese, Spanish, French, German and Italian.
Answers, acts and hands over when it should.
Learn moreOTA, email, SMS, WhatsApp and calls in one thread per guest.
Learn moreRevenue agents that work within your limits.
Learn moreSIBA (AIMA), INE, invoicing and tourist tax on autopilot.
Learn moreAccess, payments, AI decisions and personal data.
Learn morePlans from €29/month, AI included.
Learn moreImport your Airbnb listing, connect your channels and watch the agents work. 14 days free, no credit card.
