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Emergency procedures guide for vacation rentals

Having clear and accessible emergency procedures is essential for guest safety and property protection. With GuestAgent, guests can access this information instantly on their phone.

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Essential emergency contacts

Include the national emergency number, local police, fire department, nearest hospital, health centre and the direct contact of the host or manager. Also include the full address of the property to facilitate communication with emergency services.

Safety equipment and locations

Indicate the location of fire extinguishers, first aid kits, emergency exits, electrical panel and gas valve. Include photos or diagrams for quick identification in stressful situations.

Protocols for common situations

Define clear procedures for fire, flooding, power outage, gas problems, domestic accidents and intrusion. Simple and direct instructions can make a difference in an emergency.

Emergency guide structure

  • Emergency number: 112 / 911
  • 24h host/manager contact
  • Full property address
  • Fire extinguisher and first aid kit location
  • Emergency exits and meeting point
  • Fire procedure
  • Flooding procedure
  • Electrical panel and gas valve location

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Safer and more confident guests
Legal protection for the host
Quick response in critical situations
Accessible 24/7 in any language
Compliance with safety regulations

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GuestAgent lets you create an emergency guide accessible 24/7 via QR code. Guests can ask safety questions in any language and get immediate answers. Include contacts, equipment locations and step-by-step instructions.

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Airbnb Emergency Procedures — Free Template | GuestAgent