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Property manual for short-term rental management

The property manual is different from the guest guide. It's an internal document for the management team, with technical information, supplier contacts and operational procedures. Essential for managers with multiple properties.

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Property manual vs. guest guide

The guest guide is public and experience-oriented. The property manual is internal and operations-oriented: meter locations, access codes, technician contacts, emergency procedures and technical information.

Essential information for the manual

Meter locations and codes (water, electricity, gas), passwords for all equipment, supplier and technician contacts, property insurance, legal documentation and emergency procedures.

Centralized property management

With multiple properties, having organized digital manuals is fundamental. Any team member can quickly look up information without depending on a single person.

Property manual structure

  • General info: address, registration, license
  • Meters: location and readings
  • Access codes and passwords
  • Technician and supplier contacts
  • Insurance and legal documentation
  • Emergency procedures
  • Equipment and furniture inventory
  • Maintenance history

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All technical information centralized
Team autonomous without depending on the owner
Fast problem resolution
Documentation always up to date
Essential for scaling the business

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With GuestAgent, create digital property manuals for each rental. Each manual has its own QR code or link. The team accesses any information quickly, at any time.

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Airbnb Property Manual — Complete Template | GuestAgent